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Guides and answers for running gift cards, vouchers and your web store with Wrapped.
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Getting started & going live
What Wrapped is, setting up your account, testing, and moving from test stores to your live stores.
11 articles
Plans & billing
Plans, prices, your monthly gift card allowance, overages, trials, upgrades and cancelling.
8 articles
Gift cards
Issuing, adjusting, voiding, importing and expiring gift cards, and how balances stay in sync.
19 articles
Physical gift cards
Printing cards, keeping the cards you already have, and barcode requirements.
5 articles
Sales channels
Connect your POS and online stores, and how selling, redeeming and refunds work on each.
53 articles
Web store
Sell gift cards, vouchers and experiences online with Wrapped's own web store.
13 articles
Marketing
Automations, bonus gift cards and credit, campaigns and giveaways.
7 articles
Branding, emails & wallet passes
Your brand, gift card emails, sender domains, Apple and Google Wallet passes, and customer pages.
11 articles
Reports & accounting
The Gift cards, Liability and Adjustments reports, how often they update, and accounting for gift cards.
9 articles
Team & account security
Team members, roles, two-factor authentication, switching accounts and the audit log.
5 articles
API & integrations
The Wrapped API, MCP, Klaviyo, Loop, Zapier and other integrations.
11 articles
Troubleshooting
Sync errors, missing gift cards, email delivery and report questions.
6 articles
Wrapped for Lightspeed Golf
Onboarding for golf courses using Lightspeed Golf with Lightspeed Retail and Restaurant.
1 article
Can't find what you need?
Ask Wrapped's AI assistant from your dashboard. It knows your plan and sales channels, and can hand you to the team if you need a person.