Plans & billing
Plans, prices, your monthly gift card allowance, overages, trials, upgrades and cancelling.
8 articles
Plans and pricing
Wrapped's Basic, Pro, Plus and Enterprise plans, with monthly and annual prices in USD, the gift cards each plan includes, the charge for extra gift cards, sites, and when you're charged.
Which features are included on each plan
A feature-by-feature comparison of Wrapped's Basic, Pro, Plus and Enterprise plans, covering which features need Pro or higher and what you see if your plan doesn't include one.
The free trial
How Wrapped's 14-day free trial works, including how to start it, why card details are needed, what you can do during it, what happens when it ends, and how to cancel without being charged.
How the monthly gift card allowance works
How many new gift cards each plan includes, when the allowance resets, and exactly what counts toward it, including voided cards, bonus gift cards, bonus credit, imports, top-ups and printed cards.
Overage charges for extra gift cards
What you pay for gift cards beyond your plan's allowance ($0.50, $0.40 or $0.20 each), how the charge is worked out, when it appears on your bill, and how to keep it down in busy months.
Upgrading or downgrading your plan, and what happens to Pro features
How to switch between Basic, Pro and Plus or between monthly and annual billing, when the change takes effect, and what happens to automations, campaigns, giveaways, API keys and integrations when you move to Basic.
Billing, invoices and failed payments
Where to find your Wrapped invoices, how to change the card you pay with, when you're charged, what the Plan and billing page shows, what happens if a payment fails, and how billing works if you pay through Shopify.
Cancelling Wrapped: what happens to your gift cards
How to cancel your Wrapped subscription, what happens to gift cards already in Shopify, Lightspeed and your other sales channels, what stops working, what to do before you cancel, and how to come back.
