Lightspeed Retail R-Series

Connect Lightspeed Retail R-Series: native or web extension?

The two ways to use Wrapped with Lightspeed Retail R-Series - the Wrapped web extension (a gift card button in the register, recommended) or Lightspeed's built-in gift cards - with a side-by-side comparison of volume, rate limits, multiple Lightspeed accounts, bulk imports and marketing features.

Connect R-Series using the web extension

Step-by-step setup for Lightspeed Retail R-Series with the Wrapped web extension - connect, add the Wrapped Gift Cards custom menu button, check the product and payment type IDs, choose settings, and test - plus what Wrapped creates in Lightspeed.

Connect R-Series using native gift cards

Step-by-step setup for Lightspeed Retail R-Series with Lightspeed's built-in gift cards - prerequisites, connecting, choosing the native option, what Wrapped creates in Lightspeed, how balance changes are written back, API limits, and how to test.

Staff guide: selling a gift card in R-Series (web extension)

Step-by-step for Lightspeed Retail R-Series staff using the Wrapped Gift Cards button - sell a physical gift card, generate a digital gift card by email, add funds to an existing card, and what happens once the sale is finished.

Staff guide: redeeming a gift card in R-Series (web extension)

Step-by-step for Lightspeed Retail R-Series staff using the Wrapped Gift Cards button - take payment with a gift card, find a card by customer email, pay part of a sale and split the rest, and what happens to the balance afterwards.

Staff guide: selling a gift card in R-Series (native)

Step-by-step for Lightspeed Retail R-Series staff using Lightspeed's built-in gift cards with Wrapped - sell a physical gift card, sell a digital gift card by email, reload a card, and what the customer receives.

Staff guide: redeeming a gift card in R-Series (native)

Step-by-step for Lightspeed Retail R-Series staff using Lightspeed's built-in gift cards with Wrapped - take payment with a gift card, charge part of the balance and split the rest, and what happens to the balance afterwards.

Refund to a gift card in R-Series

How to refund a Lightspeed Retail R-Series return onto a new or existing Wrapped gift card, for stores using Lightspeed's built-in gift cards and for stores using the Wrapped Gift Cards button (web extension).