Shopify

Connect Shopify

How to connect your Shopify store to Wrapped from Settings › Sales channels, switch the sales channel on, activate the Digital Gift Card product Wrapped creates, and check the connection works.

How Wrapped works with Shopify gift cards

What syncs between Wrapped and Shopify and what doesn't - purchases, redemptions at checkout and POS, refunds, voids, balance changes made in Shopify, expiry, currencies, timing, and why Shopify reports gift card sales as product sales.

Sell digital gift cards on your Shopify store

How customers buy Wrapped gift cards from your Shopify store, what Wrapped does when the order is paid (code, email, value, expiry), how to set prices and extra gift card products, and how customers redeem cards at checkout.

Add a "Send to a friend" option to your Shopify gift card product

Two ways to let Shopify customers send a Wrapped gift card to someone else - the "Send as Gift Checkbox" app block and the "Send to a friend button" app embed with gift card designs - with setup steps, every setting, and what happens after the order.

Add a gift card balance checker to your Shopify store

How to put Wrapped's check balance page on your Shopify store, as an embedded page or a menu link, what customers see, and how it also brings older Shopify gift cards into Wrapped when a customer checks one.

Bring existing Shopify gift cards into Wrapped

Why Shopify gift cards created outside Wrapped can't be bulk-imported, and the ways to bring each one in - the check balance page, an "Activate gift card" link in Shopify's gift card emails, and lookups at the register - plus exactly what Wrapped imports.

Selling and redeeming gift cards in Shopify POS

How Wrapped gift cards work in Shopify POS - redeeming them as a payment, selling digital gift cards with the Wrapped product, selling physical gift cards with a Shopify gift card product and activating them in Wrapped, partial payments, and refunds at the register.

Refund to a gift card in Shopify

How refunds to gift cards work with Shopify and Wrapped - refunds back onto the original gift card, the "Refund as gift card" action Wrapped adds to Shopify orders, what Shopify's own refund to gift card doesn't sync, and what happens when you refund an order that bought a gift card.

Sell physical gift cards through Shopify

How to sell printed gift cards on your Shopify online store alongside Wrapped's digital gift cards - a separate physical product, then issuing the card in Wrapped with the printed code before you post it - and how this differs from selling physical cards in Shopify POS.

Testing gift cards with a Shopify development store

What you can and can't test with a Shopify development store - buying gift cards and gift card creation work, but development stores can't take gift cards at checkout - how to test redemption safely on your live store, and how to move from a test store to your live store.

Gift cards at Shopify checkout: split payments and limits

How customers pay with Wrapped gift cards at your Shopify checkout - entering the code, paying the rest with a card, using several gift cards, currencies, errors at checkout - and which of these Shopify controls rather than Wrapped.

Shopify troubleshooting

Fixes for common Shopify problems with Wrapped - no gift card after an order, balances that don't match, a card deactivated in Shopify, checkout errors on a development store, the app uninstalled or reinstalled, sync errors, and the Activate gift card link or gifting widgets not working.